Problems with SQL Servers – Not Fixed with Automatic Tuning
SQL Server Support
The following are common problems when using Automatic Tuning, relying on SQL Counters, NOLOCK, or have Server Recovering problems when trying to manage your SQL servers in Western New York, including: Rochester, Buffalo and Syracuse.
Unaware of potential issues
Most IT managers lack DBA expertise and resources—and don’t know about potential SQL problems.
Systems Crash
Running a SQL Server without regular maintenance (automatic tuning, SQL Server Recovering, etc.) can slow it down drastically, hide corruption in your database, and crash your system—it’s never if, it is when.
Dysfunctional Hardware
A sketchy server hard drive, or zapped power supply, can also corrupt a perfectly clean database.
Normal Backup Doesn’t Work
Untested backup plans are a failure in waiting. But even your best backups won’t help an un-fixed corrupt database (it just copies it, and you’ll still have problems).
You Need Help
Most technicians in Rochester or elsewhere, don’t know how to detect the problems, fix them, or are too busy performing other IT tasks. Or, the built-in tools don’t work (automatic tuning, SQL counters, SQL NoLock, Server Recovering or VLFS).
So, you need help—but who do you call?
A Worldwide leader
Credibility – for Help with SQL
Roc-IT is proud to have partnered with Steadman Solutions because they:
-
Are one of a few companies worldwide with extensive experience repairing corrupt databases. You don’t know them but we do (they are who we go to when our clients need their SQL database worked on)
-
Have 34 years of SQL Server experience (since 1990) – team worked at Microsoft
-
Provide the unparalleled database Health Monitor – 13 years in development (since 2011)
-
Are an industry Thought Leader in SQL Server Repair
-
Were the winner of the Ran industry, “Database Corruption Challenge”
The Best Solution
There are five main reasons to consider Stedman Solution’s SQL Server DBA Managed Service:
1. TRUE SQL Server Specialists to FIX Your SQL Problems
All DBA service providers know the basics of SQL (and can run Automatic Tuning, SQL Counters, NoLock, Server Recovering & VLFS)–but they call Stedmen when they have a serious problem. Dedicated solely to SQL Server means you get the best of the best in Rochester!
2. BEST Staffing & SQL Expertise
Stedman Solutions assigns you a dedicated technical team.
Skilled US-based DBAs
DBAs are native-English speakers, and they’re in your time zone—no accents and easy to reach. Most Stedman Solutions DBAs have 20+ years of SQL Server expertise with specialized skills in all major environments in performance tuning, storage and virtualization, replication, fail-over, and corruption repair. They’ve seen it all, and now you get to benefit!
3. The Best Monitoring and Alerting
The industry didn’t offer an effective monitoring and alerting tool–so, Stedman Solutions built it. You get customizable reporting, a continuous health check with alerting, and regular review calls.
Database Health Monitor
You get an application site license for assessing, monitoring and tracking your SQL server health. Includes training for your team.
Continuous Monitoring with Alerts
Your system is under continuous surveillance and will automatically and proactively alert you and Stedman Solutions of any problems.
Immediate Remediation
The team will immediately start remote remediation on urgent notified items. Includes customized reporting of results.
Regular Account Review
Includes weekly, bi-weekly or monthly client review meetings to proactively address any concerns, discuss the status of open projects, and plans to protect your systems.
4. The Best Support in the Industry
Stedman Solutions provides the industry’s best support with extended support hours, fast response, and even limited 24/7 in City. You have the hotline number and multiple cell numbers—whatever it takes.
Unlimited Support
During Business Hours they are available from 6 am to 6 pm PST. Emergency help is immediate, or the time can be scheduled.
Fast Response Time
The average response time is 15 minutes with a guaranteed 4-hour SLA. Need faster response time? There is an optional high-availability support package.
Limited 24/7 Support
Every account, whether paying for high availability or not, gets one hour of 24/7 support included per server each month. This provides critical help when you need it—without extra cost.
5. Mentoring and Training
Unlike other groups that hide their approach and keep you in the dark, Stedman Solutions is the opposite. The team collaborates, shares, and teaches your group how to better maintain your systems. The job is to keep you up and running—regardless of who can respond the quickest.
Free Online Courses
You’ll have access to an extensive library of over a dozen online classes—sold to the public, but available for free to managed service customers.
2 hours Of Mentoring Per Month Per Server Included
Need help with queries or code changes, performance tuning, reporting, or overall system architecture? No worries.
Free Knowledge Transfer
The team is not afraid to teach and share whatever will help you.
Price Performance Leader
Unlike alternative companies, that charge you again, and again for every little issue , Stedman Solutions has a simple recurring monthly fee and a “whatever it takes” model. It is easy to budget for and you know you are covered.
Pay Per Server and Get it All
Managed service uses an all-you-can-eat model. There is no nickel and diming you every time you need help—it is all-inclusive.
No Limits
No time limit to assess your instances, optimize your SQL Server environment for peak performance, to ensure business continuity plans are in place and thoroughly tested. Your peace of mind, productivity, and customer experience are the priority
Version Upgrades
Stable upgrades of the latest version of SQL Server (the customer is responsible for licenses) are typically conducted every 2 years (typical Microsoft schedule) to ensure each upgrade is proven and compatible. Takes up to 50 or more hours/server.
Latest Patches
The latest Microsoft patches (quarterly or monthly) are also included. Your environment is always current, balancing vulnerability, and better performance with compatibility.
Corruption Fixes Included
If your databases somehow become corrupted within the managed service period, the team will repair the databases whenever possible, or restore them. Fortunately, alerting and backups help reduce the risk of lost data.
Don't Wait
Now that you’ve seen some of the advantages of Stedman Solutions, what’s holding you back? You can:
-
Call for a Quote
-
Take the Business Continuity Survey.