Phone Solutions for Your Business

Hover Networks, in partnership with ROC-IT, offers a robust suite of VoIP features designed to help businesses improve communication, enhance customer experiences, and streamline daily operations:

Advanced Call Routing: Customize how calls are handled with auto-attendants, time-based routing, call forwarding, find-me-follow-me, hunt groups, and call queues.
Call Recording: Securely store call recordings for training, quality assurance, and compliance. Enjoy 45 days of storage included with your service at no additional cost.
Voicemail to Email & Text: Conveniently manage voicemails directly in your email inbox and/or text messages for greater flexibility.
Texting: Send and receive business texts directly through your VoIP system, ensuring fast and convenient communication with clients and staff while protecting personal cellphone numbers.
Softphone & Webphone Access: Enable remote & hybrid teams to make and receive calls from their computers or mobile devices with Hover Buzz.
Custom On-Hold Music & Messaging: Keep callers engaged with personalized hold music or branded messaging.
Analytics: Gain real-time insights into call volume, staffing trends, and performance metrics to optimize your operations with Hover Analytics.

Hover Networks solutions are designed to meet the unique needs of Rochester businesses across various industries, including:

Healthcare & Medical Practices
Manufacturing & Industrial
Accounting & Financial Services
Law Firms
Professional Services
Non-Profit Organizations
Education & Schools
Municipalities

The Big Question

Can you run your business today without a completely reliable phone system?

Set up a consultation

The Hover Difference

Hover Networks stands out from other national providers that treat clients like numbers. Instead, Hover delivers personalized service to each account,or we would not have chosen to partner with them. With ROC-IT’s local expertise and Hover Networks’ proven track record, your business gets a trusted team that prioritizes your success by delivering exceptional service and unmatched reliability:

Local, Live-Answer Support: No long hold times, no automated bots, no finger-pointing—just real people solving your problems efficiently.
Transparent Pricing: No hidden fees—customer support and maintenance visits are included with your service. Enjoy the flexibility to purchase equipment upfront or opt for a rental model with $0 upfront equipment costs and warranty replacements included.
Voice-Only Router: A dedicated voice-only router separates your call traffic from your data network, guaranteeing call quality and enhancing security.
99% Customer Retention Rate: Businesses stay with Hover Networks! During your discovery meeting, you will see our customer list and choose which clients to call for references.
Over 500 5-Star Google Reviews: While most businesses feel indifferent—or even frustrated—with their phone providers, customers love Hover Networks.